Articles
GoWP provides Maintenance and Unlimited Content Edits for WordPress multisite on a case by case...
Can I see the correspondence between GoWP and my clients?If you setup a white label inbox with us and you’re using Google as your provider, all sent...
Do I have access to the GoWP community of agency owners?We'd love for you to join us in the GoWP Niche Agency Owners Facebook Group. It is a...
Do you offer direct services for business owners?We specialize in providing exceptional white label WordPress services to help our agency partners...
Do you offer reporting?Yes, we offer monthly maintenance reports for each site. These reports highlight all the...
Do you provide emergency support?While our 24/7 team is available at all times for content edits and admin panel changes, we are...
Do you provide site migrations?We can perform host migrations for a one-time cost of $99. That said, many hosts have tools that...
Do you work on staging sites?Websites covered by our Unlimited Content Edits plan must be live sites.
How can I cancel my subscription?To cancel a site, you just need to send us an email letting us know which site. GoWP services...
How can I create a strong, secure password?It's important to create strong passwords that can be easily remembered but not easily guessed by...
What are your hours and response time?Our team of happiness engineers is on call 24 hours a day, 7 days and week, 365 days a year. We...
What does communication look like between the support team and my clients?The GoWP Happiness Engineers are here to help. We take care of your clients as if they were our...
What happens if my website crashes at 2 AM?Our maintenance service runs during business hours Monday through Friday. This way, if an update...
